Refund Policy
How refunds work for TokenGate balances.
2026-09-08
Usage-based billing
TokenGate deducts usage from your USDT balance in real time. Unused balance remains available for future requests.
Refund eligibility
Refunds of unused balance may be requested within 14 days of the original deposit.
Non-refundable cases
Used credits, promotional credits and accounts suspended for policy violations are not refundable.
How to request
Contact support with your wallet address and deposit transaction to request a refund.